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Data Center Maintenance

Regardless of the manufacturer, age, location, or function of your systems and technology, DecisionOne can service it locally, reliably, and cost-effectively on your or your customer's premises.

DecisionOne provides a flexible suite of services that are specifically designed to support business and mission critical environments by minimizing systems downtime and increasing systems efficiency and performance, while reducing operating costs.

DecisionOne supports and maintains more than 745 manufacturers' products, of which 130 are high availability manufacturers including IBM, Sun, HP/Compaq, Dell, EMC, Cisco, and HP/DEC.

DecisionOne's Data Center/High Availability Services include:


  • Increased employee productivity through hardware and systems availability
  • Improved operational effectiveness through outsourcing the support
  • Increased ability to focus and re-deploy resources on higher value core business functions
  • Reduced headcount, capital, and infrastructure requirements
  • Extended life of technology investments
  • Reduced business complexity through single technology support provider for onsite, remote, and logistics services
Technologies Supported*
  • Mainframes
  • Windows/Linux Servers
  • Storage Systems
  • Unix/Midrange Systems
  • High Volume Printers
  • Operating Systems
* Typical List of IBM products for Back-Line Maintenance

  • IBM Mainframes
  • Midrange Systems
  • High-End to Entry-Level Servers From All Tier 1 Manufacturers
  • Tape Storage Facilities
  • NAS/SAN/DASD Storage
  • High Availability/High Volume Printers
  • Peripheral Devices (Controllers, Monitors, Modems, etc.)
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