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Managed Services

A Scalable Model to Support or Supplement Your Infrastructure

With the proliferation of new technologies such as cloud computing and mobile devices within the enterprise, it is becoming more important for enterprises to determine which technologies they have the bandwidth and skills to address internally, and which technologies make more sense to work with a well-known, trusted Managed Services provider.

DecisionOne’s Managed Services offerings transform the management of IT by taking a documented, methodical approach to the implementation and operations of today’s complex IT environments. These solutions can be procured as a fully outsourced solution, or used individually to augment or supplement your current services portfolio.

Our holistic managed services are built on a foundation of best practices, delivering solutions for the entire IT infrastructure from logical monitoring and management of diverse IT environments, coupled with an international footprint of field resources delivering onsite support.

DecisionOne has a long-standing history of delivering outstanding performance, predictable results, consistent communications and solutions built on industry best practices. We provide our clients the opportunity to reallocate and refocus valuable IT resources toward achieving business objectives.

Support Center Services

  • Technical Support Services
  • Customer Support Services
  • Project Support Services

Managed Print Services

  • Multi-Vendor Environment
  • Multi-Function Device Environment
  • Pay per Click Environment

Managed Infrastructure Services

  • Applications
  • Desktops
  • Networks
  • Servers
  • Storage

Managed Mobility Services

  • Smartphones
  • Tablets

Managed Security Services

  • Firewall Management
  • IDS & IPS Management
  • Penetration Testing
  • Security Incident & Event Monitoring
  • Vulnerability Scanning

Hosting & Cloud Services

  • Co-location Services
  • Cloud Computing
  • Cloud Computing
  • Business Continuity

Why Choose DecisionOne for Your Infrastructure?

- Proven history of supporting multi-vendor environments
- Seamless user support, device monitoring and maintenance
- Scalable to meet your needs based on geography, project scope or criticality
- Your IT staff can focus on core competencies, improving service levels and optimizing your technology infrastructure

Combined with our hardware and logistics services, your company’s IT infrastructure has a clear roadmap for today -- and tomorrow.


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