An IT event is any change that is relevant for managing an IT service or configuration. Events include the start and completion of processes, status updates, errors, warnings, and an array of other occurrences. Every day, your organization’s IT infrastructure generates far too many events for anyone to track individually. But an event management solution can programmatically detect, filter, prioritize, resolve, and close a range of problematic events—saving your team money and time.
DecisionOne incorporates event management into many of our services, but we can also create a custom service to match your particular needs.
Our solutions are tailored to include all—and only—the services you require. To discuss how we can tailor services to meet your budget and needs, contact us.