Services for Government

End-to-end technology maintenance and support services for new and legacy government IT assets.

Services for Government

End-to-end technology maintenance and support services for new and legacy government IT assets.

Public sector organizations depend on technology solutions to drive innovation, maximize productivity, and deliver efficient services to the citizens they serve. The challenge is maximizing the life of technology investments and controlling related, ongoing IT costs, especially when you’re dependent on legacy platforms that an OEM has abandoned at end-of-service life (EOSL). In many cases, this occurs with critical applications that have not or cannot be immediately migrated to new platforms.

DecisionOne helps you meet these challenges with maintenance and support solutions designed to improve efficiencies and increase productivity in government, health, and education contexts. We provide local, reliable, and cost-effective solutions that directly address your needs at every point along the technology lifecycle, including:

  • Assessment
  • Deployment (IMAC)
  • Maintenance
  • Support (on-site and via a Technical Service Desk)
  • Logistics
  • Reclamation and/or disposal

Our GSA schedule experience, local U.S. presence, and national team of professionals with government-acquired security clearances uniquely position DecisionOne to meet even the most complex, multi-vendor data center and desktop needs of federal agencies and departments, and state and local governments.

DecisionOne offers comprehensive and flexible maintenance options to fully support your public sector organization’s requirements.

 

Highlights

  • Comprehensive and flexible maintenance options to fully support even the most complex public sector organization’s requirements
  • Support for more than 745 manufacturers’ products, including assets from IBM, HP/Compaq, Dell, and Apple
  • In excess of 113,000 active part numbers for more than 15,000 types of equipment, and more than 200 parts stocking locations
  • 1.5 million units of repairable and consumable parts in inventory
  • ISO 9001:2000-certified logistics and repair facilities
  • A multi-vendor, single-point-of-contact service model that includes coordinating maintenance for equipment under OEM warranties and seamlessly transitioning to DecisionOne post-warranty maintenance support
  • 24x7 technical service desks that handle more than 300,000 calls each month

Benefits

  • Freedom to focus limited internal IT resources – on core functions by outsourcing technology support needs to us
  • Maximized technology ROI – by proactively and expertly maintaining new and legacy assets to maximize their potential life
  • Cost savings – by preserving and extending investments in technology, both legacy and new
  • Increased employee productivity – enabling people to have access to the systems and data they need, when they need it, 24x7
  • Peace of mind – knowing your IT is being maintained by trusted, certified experts
With nearly 60 years of experience and more than 1,000 technology professionals delivering the entire spectrum of technology maintenance and support services, DecisionOne is the competitive difference for local, state, and federal agencies.

Inquire about Government Solutions today.

We’re ready to design a plan to fit your needs.

Contact us

Public sector organizations depend on technology solutions to drive innovation, maximize productivity, and deliver efficient services to the citizens they serve. The challenge is maximizing the life of technology investments and controlling related, ongoing IT costs, especially when you’re dependent on legacy platforms that an OEM has abandoned at end-of-service life (EOSL). In many cases, this occurs with critical applications that have not or cannot be immediately migrated to new platforms.

DecisionOne helps you meet these challenges with maintenance and support solutions designed to improve efficiencies and increase productivity in government, health, and education contexts. We provide local, reliable, and cost-effective solutions that directly address your needs at every point along the technology lifecycle, including:

  • Assessment
  • Deployment (IMAC)
  • Maintenance
  • Support (on-site and via a Technical Service Desk)
  • Logistics
  • Reclamation and/or disposal

Our GSA schedule experience, local U.S. presence, and national team of professionals with government-acquired security clearances uniquely position DecisionOne to meet even the most complex, multi-vendor data center and desktop needs of federal agencies and departments, and state and local governments.

DecisionOne offers comprehensive and flexible maintenance options to fully support your public sector organization’s requirements.

 

Highlights

  • Comprehensive and flexible maintenance options to fully support even the most complex public sector organization’s requirements
  • Support for more than 745 manufacturers’ products, including assets from IBM, HP/Compaq, Dell, and Apple
  • In excess of 113,000 active part numbers for more than 15,000 types of equipment, and more than 200 parts stocking locations
  • 1.5 million units of repairable and consumable parts in inventory
  • ISO 9001:2000-certified logistics and repair facilities
  • A multi-vendor, single-point-of-contact service model that includes coordinating maintenance for equipment under OEM warranties and seamlessly transitioning to DecisionOne post-warranty maintenance support
  • 24x7 technical service desks that handle more than 300,000 calls each month

Benefits

  • Freedom to focus limited internal IT resources – on core functions by outsourcing technology support needs to us
  • Maximized technology ROI – by proactively and expertly maintaining new and legacy assets to maximize their potential life
  • Cost savings – by preserving and extending investments in technology, both legacy and new
  • Increased employee productivity – enabling people to have access to the systems and data they need, when they need it, 24x7
  • Peace of mind – knowing your IT is being maintained by trusted, certified experts
With nearly 60 years of experience and more than 1,000 technology professionals delivering the entire spectrum of technology maintenance and support services, DecisionOne is the competitive difference for local, state, and federal agencies.

Inquire about Government Solutions today.

We’re ready to design a plan to fit your needs.

Contact us

CONTACT US | Headquarter800-767-2876 | North America Sales 888-287-9202 | sales@decisionone.com
Visit our sister company: Maintech, Incorporated
Copyright © 2017 DecisionOne Corporation. All Rights Reserved. All trademarks are the property of their respective owners.| Privacy/Legal Information

CONTACT US | Headquarter800-767-2876 | North America Sales 888-287-9202 | sales@decisionone.com
Visit our sister company: Maintech, Incorporated
Copyright © 2017 DecisionOne Corporation. All Rights Reserved. All trademarks are the property of their respective owners. | Privacy/Legal Information