IT Services for Healthcare Providers

HIPAA compliant, end-to-end support for your entire IT infrastructure

DecisionOne offers timely, comprehensive, HIPAA-compliant IT support for your entire infrastructure so you can keep your organization up and running optimally. And because you know most costs up front, you can plan and budget with ease.

IT Services for Healthcare Providers

HIPAA compliant, end-to-end support for your entire IT infrastructure

DecisionOne offers timely, comprehensive, HIPAA-compliant IT support for your entire infrastructure so you can keep your organization up and running optimally. And because you know most costs up front, you can plan and budget with ease.

For most healthcare providers and related companies, digital data and IT systems are critical to serving patients and generating income. For example, when your staff can’t access digital medical records stored in the cloud, they can’t see patients in need of care—and your business can lose thousands of dollars per hour in revenue. What’s needed is timely, expert support from a healthcare-knowledgeable IT services provider when and where you need it—and at a predictable cost so you can budget appropriately.

DecisionOne’s large team of field IT professionals nationwide with proven healthcare industry experience can keep your IT infrastructure running optimally with comprehensive, HIPAA-compliant IT services, including:

  • Wi-Fi and site assessments
  • Depot services and logistics
  • Wireless network installs and support
  • Deployments/installs and upgrades
  • Hardware maintenance services
  • Managed care and help desk solutions
  • Remote monitoring
  • Asset inventory, tracking and management
  • Firewall, antivirus and data backup solutions and support

DecisionOne currently supports over 12,000 healthcare provider sites across the United States, delivering comprehensive, customized IT services and support solutions. We’ve earned the loyalty and trust of our healthcare industry customers by responding swiftly to urgent IT problems, providing expert staff (many with 20-30 years of healthcare industry experience), and cost-effectively complementing their internal IT resources with proven processes, systems and best practices. By contracting DecisionOne’s on-site services, healthcare providers can increase their IT team’s productivity without having to augment their staff.

 

Highlights

  • Access to partial or comprehensive, HIPAA-knowledgeable support for your entire IT infrastructure
  • Nationwide field services for onsite maintenance and repair of legacy and new hardware
  • Help desk support with tier 1 and 2 triage levels, combined with 24/7 support options
  • Remote and self-monitoring solutions to detect and address a hardware failure event prior to it becoming a true fault that impacts operations
  • A robust force of experienced technicians—many with healthcare-related clearances—across the entire U.S., touching every major city and beyond
  • Logistics and depot repair options
  • Extensive knowledge of the healthcare sector
  • Microsoft-certified engineers

Benefits

  • Vetted and HIPAA-compliant engineers and support teams with an average of 20-30 years of healthcare industry experience
  • Predictable costs, with few chances of additional charges, for simplified yearly budgeting
  • Single point of contact for fast, efficient problem ownership
  • Reduced operational costs
  • Easier budgeting with fixed costs for standard maintenance services and solutions
  • Rapid resolution of time-and-material events (such as security events) and client-induced assets (such as physically damaged assets)
  • National field service resources that scale with your organization
  • Customized solutions that grow with your business
  • Expert guidance and support to keep your organization current, running efficiently, and maximizing ROI of old and new assets
DecisionOne’s more than 20 years of experience providing timely, comprehensive, HIPAA-compliant IT support services for healthcare providers allows us to bring the expertise and resources needed to keep your organization up and running optimally.

Find out more about our Healthcare Solutions today.

We’re ready to design a plan to fit your needs.

Contact us

For most healthcare providers and related companies, digital data and IT systems are critical to serving patients and generating income. For example, when your staff can’t access digital medical records stored in the cloud, they can’t see patients in need of care—and your business can lose thousands of dollars per hour in revenue. What’s needed is timely, expert support from a healthcare-knowledgeable IT services provider when and where you need it—and at a predictable cost so you can budget appropriately.

DecisionOne’s large team of field IT professionals nationwide with proven healthcare industry experience can keep your IT infrastructure running optimally with comprehensive, HIPAA-compliant IT services, including:

  • Wi-Fi and site assessments
  • Depot services and logistics
  • Wireless network installs and support
  • Deployments/installs and upgrades
  • Hardware maintenance services
  • Managed care and help desk solutions
  • Remote monitoring
  • Asset inventory, tracking and management
  • Firewall, antivirus and data backup solutions and support

DecisionOne currently supports over 12,000 healthcare provider sites across the United States, delivering comprehensive, customized IT services and support solutions. We’ve earned the loyalty and trust of our healthcare industry customers by responding swiftly to urgent IT problems, providing expert staff (many with 20-30 years of healthcare industry experience), and cost-effectively complementing their internal IT resources with proven processes, systems and best practices. By contracting DecisionOne’s on-site services, healthcare providers can increase their IT team’s productivity without having to augment their staff.

 

Highlights

  • Access to partial or comprehensive, HIPAA-knowledgeable support for your entire IT infrastructure
  • Nationwide field services for onsite maintenance and repair of legacy and new hardware
  • Help desk support with tier 1 and 2 triage levels, combined with 24/7 support options
  • Remote and self-monitoring solutions to detect and address a hardware failure event prior to it becoming a true fault that impacts operations
  • A robust force of experienced technicians—many with healthcare-related clearances—across the entire U.S., touching every major city and beyond
  • Logistics and depot repair options
  • Extensive knowledge of the healthcare sector
  • Microsoft-certified engineers

Benefits

  • Vetted and HIPAA-compliant engineers and support teams with an average of 20-30 years of healthcare industry experience
  • Predictable costs, with few chances of additional charges, for simplified yearly budgeting
  • Single point of contact for fast, efficient problem ownership
  • Reduced operational costs
  • Easier budgeting with fixed costs for standard maintenance services and solutions
  • Rapid resolution of time-and-material events (such as security events) and client-induced assets (such as physically damaged assets)
  • National field service resources that scale with your organization
  • Customized solutions that grow with your business
  • Expert guidance and support to keep your organization current, running efficiently, and maximizing ROI of old and new assets
DecisionOne’s more than 20 years of experience providing timely, comprehensive, HIPAA-compliant IT support services for healthcare providers allows us to bring the expertise and resources needed to keep your organization up and running optimally.

Find out more about our Healthcare Solutions today.

We’re ready to design a plan to fit your needs.

Contact us

CONTACT US | Headquarter800-767-2876 | North America Sales 888-287-9202 | sales@decisionone.com
Visit our sister company: Maintech, Incorporated
Copyright © 2017 DecisionOne Corporation. All Rights Reserved. All trademarks are the property of their respective owners.| Privacy/Legal Information

CONTACT US | Headquarter800-767-2876 | North America Sales 888-287-9202 | sales@decisionone.com
Visit our sister company: Maintech, Incorporated
Copyright © 2017 DecisionOne Corporation. All Rights Reserved. All trademarks are the property of their respective owners. | Privacy/Legal Information