Solutions

DecisionOne offers experienced insight and proven solutions for Third Party Management (TPM), Managed Services, and as an Infrastructure Optimization Partner (IOP). But one of our greatest strengths is the ability to provide customized solutions—or individual services—to best meet your needs.

Many of our ONE Solutions include Services that you can select individually:

• ServiceONE^™ Managed Services
  • Services include: Extraction, Network Management, Print Management, Asset Management, Remote Monitoring, Project Management, Unified Communications, System Security, Multi-Device Management, and Cloud Migration and Management
• ITaaSONE Outsourced Services
  • Services include: Hardware, Software, Network, Data Center, and Cloud Migration and Management
• DataCenterONE Data Center and Cloud Management
  • Services include: Data Center Operations, Data Center Security, Vendor Management, Remote Monitoring, Wiring and Cabling, Network Optimization, Storage Tuning, and Middleware Management
• EventONE Global Event Management
  • Services include: Remote Monitoring, Multi-Vendor Support, Dispatch and Workforce, Field Service Management, Cloud Migration and Management, and Disaster Recovery
• WorkplaceONE Workplace Optimization
  • Services include: Maintenance and Support, Break-Fix, Refresh and Update, Help and Support Desk, System Security, Multi-Device Management, Print Management, and Unified Communications
• CustomerONE Customer Experience Enhancement
  • Services include: Maintenance and Support, Break-Fix, Refresh and Update, Help and Support Desk, Multi-Device Management, Point-of-Sale, Kiosk and Authentication, Digital Signage, and Customer Satisfaction Measurement
• AssetONE^™ Asset Management
  • Services include: Procurement, Setup and Staging, Etching and Tagging, Break-Fix, Warranty Support, Parts Management, Advanced Exchange and FSL, Refurbishment, IT Asset Disposition and Liquidation, Project Management
• IntelONE Predictive Intelligence
  • Services include: Information Gathering, Data Analysis, Data Security, Infrastructure Optimization, Application Development, and IntelONE SaaS Tools