Repair Services

Repair Services

With DecisionOne’s Technology Center repair service program, you can ship your defective equipment to our technology center, where the equipment is repaired to OEM-functional specifications within five working days of receipt. Additional offerings include de-manufacturing, disposal, reclamation, and refurbishment.

Advance Exchange

For business equipment that can afford to wait for next-business-day repair or replacement, DecisionOne’s Technology Center consigns your inventory and ships the replacement unit directly to your end user, who then returns the non-working unit to the technology center, thus eliminating downtime for your employees.

  • Unparalleled access to U.S. and Canadian markets:
    • 81,000,000 people within 400 miles
    • 172,000,000 people within 600 miles
  • Within a one-day truck drive of Greater Columbus, in which resides:
    • 59% of the U.S. population
    • 60% of the Canadian population
    • 60% of U.S. retail, manufacturing and wholesale capacity
  • Home to two international airports
  • Served by 140 trucking companies with 30 offering nationwide service
  • Served by three rail services – CSX, Norfolk Southern and Ohio Central
Technology Center by the Numbers
  • 300,000 units are tested/repaired annually
  • 1M repairable/consumable units on hand at any one time
  • 600,000 separate product/model numbers maintained by our depot facilities
  • 5,000+ different repairable commodities
  • 99.5% inventory accuracy level or better
  • <2.7 days for repair TAT (on average)

With DecisionOne’s Technology Center repair service program, you can ship your defective equipment to our technology center, where the equipment is repaired to OEM-functional specifications within five working days of receipt. Additional offerings include de-manufacturing, disposal, reclamation, and refurbishment.

Advance Exchange

For business equipment that can afford to wait for next-business-day repair or replacement, DecisionOne’s Technology Center consigns your inventory and ships the replacement unit directly to your end user, who then returns the non-working unit to the technology center, thus eliminating downtime for your employees.

  • Unparalleled access to U.S. and Canadian markets:
    • 81,000,000 people within 400 miles
    • 172,000,000 people within 600 miles
  • Within a one-day truck drive of Greater Columbus, in which resides:
    • 59% of the U.S. population
    • 60% of the Canadian population
    • 60% of U.S. retail, manufacturing and wholesale capacity
  • Home to two international airports
  • Served by 140 trucking companies with 30 offering nationwide service
  • Served by three rail services – CSX, Norfolk Southern and Ohio Central

Technology Center by the Numbers

  • 300,000 units are tested/repaired annually
  • 1M repairable/consumable units on hand at any one time
  • 600,000 separate product/model numbers maintained by our depot facilities
  • 5,000+ different repairable commodities
  • 99.5% inventory accuracy level or better
  • <2.7 days for repair TAT (on average)

CONTACT US | Headquarter800-767-2876 | North America Sales 888-287-9202 | sales@decisionone.com
Visit our sister company: Maintech, Incorporated
Copyright © 2017 DecisionOne Corporation. All Rights Reserved. All trademarks are the property of their respective owners.| Privacy/Legal Information

CONTACT US | Headquarter800-767-2876 | North America Sales 888-287-9202 | sales@decisionone.com
Visit our sister company: Maintech, Incorporated
Copyright © 2017 DecisionOne Corporation. All Rights Reserved. All trademarks are the property of their respective owners. | Privacy/Legal Information