Transportation Solutions

Expert, vendor-neutral, maintenance, professional and asset services for specialty software and hardware technology.

DecisionOne’s national team of credentialed IT professionals delivers expert, vendor-neutral maintenance, professional and asset services for the specialty software and hardware technology used by transportation companies. Our solutions reduce costs and improve return on investment—and free you to focus on your core business.

Transportation Solutions

Expert, vendor-neutral, maintenance, professional and asset services for specialty software and hardware technology.

DecisionOne’s national team of credentialed IT professionals delivers expert, vendor-neutral maintenance, professional and asset services for the specialty software and hardware technology used by transportation companies. Our solutions reduce costs and improve return on investment—and free you to focus on your core business.

Today’s transportation companies face complex challenges, from pressures to control costs and boost profitability to managing increased security risks and service expectations from customers. No doubt your business relies on a complex set of front- and back-office technologies to meet these challenges and run operations as efficiently as possible. But for in-house IT departments, it’s difficult to continuously implement and manage new technologies—for example, to simplify check-in and in-air purchases and enable mobile information access—while keeping legacy technologies up and running.

DecisionOne is here to help with vendor-neutral maintenance, professional and asset services for the specialty software and hardware technology used by transportation companies. Whether you need credentialed support personnel or on-site tech resources to enhance your IT staff, we can deploy and maintain IT assets to meet internal, customer, and even regulatory demands. For example, our teams can help you meet industry-mandated requirements (such as PCI-DSS compliance audits) as well as comply with federally regulated programs by providing field support and installations for Resolution 753-Baggage Tracking and converting existing hardware to comply with the Americans with Disabilities Act.

Once in place, our end-to-end solutions can reduce costs, maximize ROI, and free you to focus on your core business: optimizing the customer experience through innovation and adaptation in the digital world.

Services include:

  • Asset inventory and tracking: After performing an initial inventory of all networked and non-networked assets, we will work with you to provide asset information updates each time we touch a device.
  • Project services: We provide scalable, global solutions and on-site services to refresh or upgrade your environment, keeping your employees and customers at the forefront of an ever-changing digital world.
  • Staff augmentation: From short-term engagements, to long term commitments, we offer experienced technical skill sets, freeing your staff to focus on your core initiatives.
  • Field support: Our technicians are ready to support your hardware and software needs, providing on-site coverage whether you need us for your 24/7 operation or for a traditional 9-to-5 work week.

Highlights

  • Credentialed technicians
  • Tenured employees
  • Scalable tools and processes
  • Vendor neutrality
  • Proven record of meeting or exceeding SLA compliance
  • System integration with international partners and client systems
  • Market-competitive solutions and cost structures
  • Customized client solutions
  • A long-term commitment to the industry, with transportation companies making up 15% of DecisionOne’s installed base
  • End-to-end service offering that covers new, emerging and legacy technologies
  • Flexible, scalable staff augmentation
  • OEM warranty support
  • Expertise in managing and deploying large-scale, complex projects on a global basis
  • Support for equipment across the globe through qualified, trusted partners

Benefits

  • High asset uptime and reliability – through delivery of expert, predictive maintenance services
  • A seamless experience – DecisionOne’s on-site technicians viewed as an extension of our clients’ IT teams and integrate seamlessly to their environments
  • A quick start-up – using a rapid on-boarding process for contracted business and project implementations, and an international team of credentialed and badged technicians
  • Maximized return on assets – through expert asset maintenance programs that extend the life of assets
  • Higher customer satisfaction – because hardware and software run optimally to deliver a seamless, connected customer experience
  • Right-sized, flexible solutions – so you only pay for the services you need
  • Proven, repeatable processes and best practices – that DecisionOne has developed over time and continues to improve, every day
  • A stable tech support team – with DecisionOne experts who get to know your business and add more value over time, complemented by an extensive subcontractor network
  • A single point of contact – with a trusted partner accountable for results
  • Domestic and international footprints – so we can grow with your business around the world
  • Client system integration – which reduces manual touch points and enables near-real time updates and reporting
DecisionOne’s more than 20 years of experience providing maintenance and support services for transportation companies—and a global footprint of credentialed employees—allows us to bring the expertise and resources needed to keep new and legacy assets up and running.

Get started with Transportation Solutions today.

We’re ready to design a plan to fit your needs.

Contact us

Today’s transportation companies face complex challenges, from pressures to control costs and boost profitability to managing increased security risks and service expectations from customers. No doubt your business relies on a complex set of front- and back-office technologies to meet these challenges and run operations as efficiently as possible. But for in-house IT departments, it’s difficult to continuously implement and manage new technologies—for example, to simplify check-in and in-air purchases and enable mobile information access—while keeping legacy technologies up and running.

DecisionOne is here to help with vendor-neutral maintenance, professional and asset services for the specialty software and hardware technology used by transportation companies. Whether you need credentialed support personnel or on-site tech resources to enhance your IT staff, we can deploy and maintain IT assets to meet internal, customer, and even regulatory demands. For example, our teams can help you meet industry-mandated requirements (such as PCI-DSS compliance audits) as well as comply with federally regulated programs by providing field support and installations for Resolution 753-Baggage Tracking and converting existing hardware to comply with the Americans with Disabilities Act.

Once in place, our end-to-end solutions can reduce costs, maximize ROI, and free you to focus on your core business: optimizing the customer experience through innovation and adaptation in the digital world.

Services include:

  • Asset inventory and tracking: After performing an initial inventory of all networked and non-networked assets, we will work with you to provide asset information updates each time we touch a device.
  • Project services: We provide scalable, global solutions and on-site services to refresh or upgrade your environment, keeping your employees and customers at the forefront of an ever-changing digital world.
  • Staff augmentation: From short-term engagements, to long term commitments, we offer experienced technical skill sets, freeing your staff to focus on your core initiatives.
  • Field support: Our technicians are ready to support your hardware and software needs, providing on-site coverage whether you need us for your 24/7 operation or for a traditional 9-to-5 work week.

Highlights

  • Credentialed technicians
  • Tenured employees
  • Scalable tools and processes
  • Vendor neutrality
  • Proven record of meeting or exceeding SLA compliance
  • System integration with international partners and client systems
  • Market-competitive solutions and cost structures
  • Customized client solutions
  • A long-term commitment to the industry, with transportation companies making up 15% of DecisionOne’s installed base
  • End-to-end service offering that covers new, emerging and legacy technologies
  • Flexible, scalable staff augmentation
  • OEM warranty support
  • Expertise in managing and deploying large-scale, complex projects on a global basis
  • Support for equipment across the globe through qualified, trusted partners

Benefits

  • High asset uptime and reliability – through delivery of expert, predictive maintenance services
  • A seamless experience – DecisionOne’s on-site technicians viewed as an extension of our clients’ IT teams and integrate seamlessly to their environments
  • A quick start-up – using a rapid on-boarding process for contracted business and project implementations, and an international team of credentialed and badged technicians
  • Maximized return on assets – through expert asset maintenance programs that extend the life of assets
  • Higher customer satisfaction – because hardware and software run optimally to deliver a seamless, connected customer experience
  • Right-sized, flexible solutions – so you only pay for the services you need
  • Proven, repeatable processes and best practices – that DecisionOne has developed over time and continues to improve, every day
  • A stable tech support team – with DecisionOne experts who get to know your business and add more value over time, complemented by an extensive subcontractor network
  • A single point of contact – with a trusted partner accountable for results
  • Domestic and international footprints – so we can grow with your business around the world
  • Client system integration – which reduces manual touch points and enables near-real time updates and reporting
DecisionOne’s more than 20 years of experience providing maintenance and support services for transportation companies—and a global footprint of credentialed employees—allows us to bring the expertise and resources needed to keep new and legacy assets up and running.

Get started with Transportation Solutions today.

We’re ready to design a plan to fit your needs.

Contact us

CONTACT US | Headquarter800-767-2876 | North America Sales 888-287-9202 | sales@decisionone.com
Visit our sister company: Maintech, Incorporated
Copyright © 2017 DecisionOne Corporation. All Rights Reserved. All trademarks are the property of their respective owners.| Privacy/Legal Information

CONTACT US | Headquarter800-767-2876 | North America Sales 888-287-9202 | sales@decisionone.com
Visit our sister company: Maintech, Incorporated
Copyright © 2017 DecisionOne Corporation. All Rights Reserved. All trademarks are the property of their respective owners. | Privacy/Legal Information