DecisionOne offers you more than 60 years of experience, and a larger workforce of full-time W-2 employees than any other independent IT service provider — to solve problems the first time, and fast.
More than 90% of our technicians are our employees, we have more than 1,000 service partners nationwide, and we deliver 85% first-trip effectiveness with 30-minute phone response rates. Our WorkplaceONE maintenance and support services give you one partner for full-lifecycle maintenance and related services on new and legacy equipment from all major manufacturers.
Our solutions are tailored to include all—and only—the services you require. To discuss how we can tailor services to meet your budget and needs, contact us.