Scalable Solutions and Committed Employees With Proven Work Experience
Our Dedicated Staff Can Economically Enhance Your Business
Scalable and tailored staffing approach
Our staff augmentation services adapt to business and market changes while providing the resources you need for your projects to succeed. We are able to send resumes of qualified staff within 72 hours, and we provide resources with experience in a wide variety of IT services.
Access to experienced talent
Our staff augmentation service is a great option for companies that need access to experienced IT personnel for a variety of project types. Our community of 2,500 IT professionals have a wealth of experience with diverse technology solutions. Most of our contractors have been with us for more than 4 years, and many have been with us for nearly a decade.
Industry Knowledge
A knowledgeable labor force helps your business finish complex IT projects on time. The resources we assign to your company have extensive experience and knowledge in a variety of areas, including cloud and application development, installation techniques, high-quality maintenance, and help desk procedures. We can help you complete your projects much faster!
Staff Augmentation Services
Our Unique Staffing Process, Deep Virtual Bench, and Payroll Services Keep Your Business Properly Staffed at All Times
Unique process
We take the time to research and understand your specific needs before presenting you with a list of potential candidates. We then work closely with you throughout the hiring process to ensure a smooth transition for your new staff member. Additionally, we continue to support you and your new employees after they have been hired.
Entry level to executive staffing
We can assist with providing entry-level positions up to executive leadership roles so that you can get IT help when the position doesn’t quite fit into a full-time job description, or other constraints prevent you from filling the job yourself. We can help you fill a role for the help desk or a senior position so that any level of task is completed according to the high standards set by your business.
Virtual bench
A key components of our staff augmentation service is the deep pool of talent that you can tap into on demand. We have more than 2,500 employees across various specialties in our database, all of whom have been carefully cultivated over time. We can tailor our staff to your specific needs, providing you with the perfect team for your project.
Payroll services
How your employees get paid could get overlooked but it remains an important part of any business and our staff augmentation service. We offer a wide range of options so you can find the perfect payroll solution for your company. We also offer direct deposit, so you can give your employees the payroll options they desire.
Our technicians currently support and maintain hardware from dozens of the world’s leading manufacturers, including IBM®, HP®, DellTM, Toshiba®, Sony®, Apple®, Lenovo®, Fujitsu®, NCRSM, Lexmark®, Epson®, Okidata®, BrotherTM, Panasonic®, Cisco®, Netgear®, and 3M®
Case Study
Complex IT Support Made Easy for Commercial Airline
A major US commercial airline was facing rising fuel costs, diminished passenger travel, and increased competition from low-fare carriers. The airline needed to reduce costs – including IT support costs.
As a result of using our services, the airline saw impressive results:
- Improved IT system performance
- Cost savings
- Increased employee productivity
- Increased passenger satisfaction
- Faster equipment restoration time
- Shorter project completion time
Case Study
Uninterrupted Operations with Minimized Administrative Cost for Multinational Auto Parts Retailer
A multinational auto parts retailer needed an IT Support partner to provide help desk services, onsite desktop support, and replacement parts support to 10,000+ repair centers in five countries. The company needed a single-source IT partner to minimize administration costs.
After providing multiple levels of support, the changes were readily apparent:
- Uninterrupted operation of 10,000+ locations across North and Central America
- Reduced administration costs
- 100% of SLA requirements achieved
- 97%+ first call resolution rate
Case Study
National Department Store Realizes Consistent Performance with Integrated IT Solution
A national chain of department stores needed IT solutions for onsite maintenance, logistics, and depot repair of its PCs, laptops, point-of-sale (POS) equipment, network equipment, and handheld devices, in addition to offering an advanced exchange program and services to ramp up quickly for the holiday shopping season.
After enlisting our services, our client quickly saw measurable results:
- 30-day ramp-up from contract award to support provided
- More than 6,100 shipments per month
- Less than 1% rate of repeat returns without calling on manufacturers
- Brand new advanced exchange created
- Single-Point-of-Contact for all device repairs
- 97% of device repairs resolved in-house
Your Business Benefits From Our Expertise
Staff Augmentation Increases Business Value
U.S. Commercial Airline
“[They] enabled us to reduce our total cost of ownership, improve quality operations, and enhance service levels. Their ability to adapt to our industry’s ever-changing security requirements ensured consistent service delivery—minimizing system downtime.”
Multinational Auto Parts Retailer
“Our relationship with [the team] extends beyond service delivery. As a single-source provider [they] not only minimize administration costs, but also enable us to focus on taking care of our customers, not on computer hardware.”
Staff Augmentation Services Tailored To Your Needs
We understand that every business has different staff augmentation needs. That’s why we offer customized solutions that can be tailored to include only the services you require. To discuss your specific needs and budget, contact us today. We’ll be happy to provide a free consultation and proposal.
