Technology Consulting
From Process Engineering to Software Licensing Compliance, We Have You Covered
Full-Service Consulting By Our Dedicated Team Creates Integrated Capabilities
We Are Ready to Help You Succeed
Full-service
Our full-service IT consulting services provide you with a comprehensive solution for technology projects. We will manage every aspect of the project, from start to finish, to ensure that it is completed on time and within budget. This approach gives you peace of mind, knowing that your technology needs are being handled by our team of professionals.
Dedication
From the time our team begins working with you, it will be obvious that your technology needs are being handled with care by an accomplished team. Our client-centric and collaborative mentality ensures that every aspect of the project is managed flawlessly.
Integrated Capabilities
Our consulting services enable technology solutions that are designed to complement your business processes without interruption. We integrate our capabilities with your business to improve efficiency and productivity by streamlining technology-related tasks. Integration also helps to improve security by protecting critical data and systems.
Technology Consulting Services
Keeping Your Technology Updated Shouldn’t be a Hassle
Process engineering and developer operations
Process engineering ensures that your technology projects are well thought out and thoroughly defined. Developer operations help with integrating your core business functions into technology solutions. Overall, both functions play a critical role in ensuring that your technology projects are implemented successfully.
Migration
We can help you migrate to new operating systems (OS) and software. Transitioning from older to newer systems can be daunting and usually requires specialized teams. We can facilitate your migration and train your workforce on the new platform. Your organization will be running smoothly and your employees will feel confident in using the new systems.
Software license compliance
Software is continually in need of updates and keeping track of each update is difficult. We can help by completing the updates on your behalf. We can also negotiate with vendors for the best licensing terms. Keeping software current ensures that you are using the software correctly and legally to achieve the best results.
Internet of things initiatives
The internet of things (IoT) is becoming increasingly popular as businesses strive to take advantage of technology’s potential. However, implementing IoT initiatives can be complex and challenging. Fortunately, our experienced IT consultants can help. We are able to plan your strategy, implement it, and even manage the entire program for you.
Our technicians currently support and maintain hardware from dozens of the world’s leading manufacturers, including IBM®, HP®, DellTM, Toshiba®, Sony®, Apple®, Lenovo®, Fujitsu®, NCRSM, Lexmark®, Epson®, Okidata®, BrotherTM, Panasonic®, Cisco®, Netgear®, and 3M®
Case Study
Complex IT Support Made Easy for Commercial Airline
A major US commercial airline was facing rising fuel costs, diminished passenger travel, and increased competition from low-fare carriers. The airline needed to reduce costs – including IT support costs.
As a result of using our services, the airline saw impressive results:
- Improved IT system performance
- Cost savings
- Increased employee productivity
- Increased passenger satisfaction
- Faster equipment restoration time
- Shorter project completion time
Case Study
Uninterrupted Operations with Minimized Administrative Cost for Multinational Auto Parts Retailer
A multinational auto parts retailer needed an IT Support partner to provide help desk services, onsite desktop support, and replacement parts support to 10,000+ repair centers in five countries. The company needed a single-source IT partner to minimize administration costs.
After providing multiple levels of support, the changes were readily apparent:
- Uninterrupted operation of 10,000+ locations across North and Central America
- Reduced administration costs
- 100% of SLA requirements achieved
- 97%+ first call resolution rate
Case Study
National Department Store Realizes Consistent Performance with Integrated IT Solution
A national chain of department stores needed IT solutions for onsite maintenance, logistics, and depot repair of its PCs, laptops, point-of-sale (POS) equipment, network equipment, and handheld devices, in addition to offering an advanced exchange program and services to ramp up quickly for the holiday shopping season.
After enlisting our services, our client quickly saw measurable results:
- 30-day ramp-up from contract award to support provided
- More than 6,100 shipments per month
- Less than 1% rate of repeat returns without calling on manufacturers
- Brand new advanced exchange created
- Single-Point-of-Contact for all device repairs
- 97% of device repairs resolved in-house
We Are The Perfect Choice For Your Business
Our service is above and beyond
Major Printer OEM
“The overall attitude has been very upbeat, welcoming, and extremely positive. Team meetings have been highly productive and informative. I have felt incredibly supported and encouraged since becoming part of the team, and all of the other former techs I have spoken with echo these same comments.”
Regional Airline
“From inception, solution, and resolution, our team was able to reduce hardware needs by 50%, enrich the work experience, and provide a one-stop shop for all their IT needs – reducing costs and improving the life cycle process.”
Technology Consulting Services Tailored To Your Needs
We understand that every business has different technology needs. That’s why we offer customized solutions that can be tailored to include only the services you require. To discuss your specific needs and budget, contact us today. We’ll be happy to provide a free consultation and proposal.
